Our Commitment to You
We strive to ensure every customer is satisfied with our products and services. If you are not fully satisfied, please review our refund policy below:
Refund Eligibility:
- Refunds are available within 7-14 days of purchase, depending on the service or product provided.
- Refund eligibility depends on service terms and conditions.
Condition:
- Services must not have been fully rendered.
- Products must be unused and in original condition with packaging intact.
Non-Refundable Items:
- Deposits, consultation fees, and completed digital or customized services.
- Any service that has already commenced.
Processing Time:
- Approved refunds are processed within 5-10 business days to the original payment method.
Cancellations:
- If you cancel a service before it begins, you may be eligible for a partial refund.
- Administrative or processing fees will apply.
Additional Points:
- Refund requests must be submitted in writing via email.
- We reserve the right to refuse refunds that do not meet the above criteria.
- All refunds are subject to final review by our management team.